Creative User Experience Designer with proven expertise in supporting full design lifecycle for projects to enrich user experience and maximize client satisfaction.
Adept at conceptualizing and producing intuitive, functional, and engaging design experiences. Expert at encouraging creativity and innovation as well as cultivating collaborative partnerships with interdepartmental teams, developers, and clients for producing design concepts and processes. Skilled in researching user and business needs, sketching and brainstorming solutions, and transforming long-term visions into detailed designs. Articulate communicator; excel at building and maintaining professional relationships with clients and stakeholders at all levels by leveraging interpersonal skills.

Technical Proficiencies
Tools: Adobe Creative Suite (Illustrator, Photoshop), Figma, Sketch, Balsamiq, Power point

      Areas of Expertise
  • User Experience Management

  • User-Centered Design

  • Usability Testing & Research

  • Wireframing & Mockups

  • Ideation & Conceptualization

  • Complex Issue Resolution

  • Stakeholder Engagement

  • Design Strategy & Planning

  • Cross-Functional Collaboration


Education
  • Certificate of User Experience Design, Cornell University, Ithaca, NY (2022 – Present)
  • Certification in Arts and Science of Coaching, Erickson College, Chicago, IL (2012 – 2013)
  • MFA in Computer Arts and New Media (UX Emphasis), Academy of Art University, San Francisco, CA (2006 – 2008)
  • Bachelor of Arts in Graphic Design, Notre Dame University, Notre Dame, IN (2001 – 2005)

Experience Highlights
Cornell University, Ithaca, NY

2022 - Present
Gain in-depth knowledge of user-centered design, usability testing, user research methods, and user interface design. Learn to create effective and enjoyable user experiences for ethical and safe interactions between user research team and product. Build expertise in key UX and human-centered design concepts for understanding users, analyzing design, employing user research practices, and iterating design concepts.

  • Developed an interactive App to alleviate social anxiety caused by pandemic in children by creating personas/affinity diagrams, designing wireframes, building prototypes, and performing usability testing utilizing Optimal Workshop and Figma, while conducting interviews with children and parents.
Certificate of User Experience Design

Career Experience
Self-Employed, Marblehead, MA

2016 - Present
Provided high-level care to family members. Oversee all day-to-day households and domestic activities. Managed budget with a focus on reducing house expenditures during joblessness and financial crisis across the world. Promoted health and safety standards within the home.
  • Developed strong communication, problem-solving, and critical thinking skills.
  • Authored and created a children's book, Lia's First Day at School as well as Life Without Approval - a memoir, and Act and then Feel (Journal).
  • Interviewed by a number of radio stations about my book life and carried out public speaking engagements.
Author / Stay at Home Mom
Self-employed, Atlanta, GA
2013 – 2016
Supported women of varying educational and professional levels in launching their own businesses through one-on-one and small-group interactions. Collaborating with clients to develop action plans center on actualization of stated ambitions. Developed and implemented effective coaching strategies to assist clients in overcoming challenges.
  • Built expertise to comprehend and appreciate human needs, aspirations, challenges, and motivations.
  • Conducted workshops in many regions of the country, wrote in magazines such as mind body green, and gained thousands of followers.
Certified Career and Life Coach
Definition 6, Atlanta, GA

2011
Conducted research and developed underlying information architecture for client websites and applications. Designed a number of product specific user flows and wireframes. Interacted with customers, upper-level executives, and other business leaders on a regular basis.
  • Led, trained, and guided a team of user experience specialists for successful development of major web applications.
  • Developed effective user interfaces in collaboration with technical, architectural, and visual design teams.
Team Lead User Experience Researcher and Designer
Carestream Dental, Atlanta, GA

2009 - 2011
Coordinated with a global design and engineering team on solving business research problems, creating a more intuitive interface, and releasing new features on a monthly basis by utilizing agile methodology. Provided advice and guidance on implementation of User Interface design strategy to analyze and predict user behavior.
  • Designed, researched, and created global User Interface for PracticeWorks, a clinical desktop application used worldwide in dental clinics with over 70% market share in the United States.
  • Delivered adaptive and creative solutions to UI design problems by maintaining up-to-date knowledge with best practices and emerging trends in user interface technology.
User Interface Designer
Mobiqpons, San Francisco, CA

2009
Led User Interface and User Experience design of MobiQpons mobile app from conception to launch on both iPhone and Android platforms. Coordinated with a dynamic, international team of developers in a high-pressure, startup atmosphere with a focus on getting products to market as quickly as possible.
  • Created user experience of the MobiQpons app through usability testing and iterative feedback cycles.
  • Collaborated closely with company management and delivered expertise in user experience and visual design.
Lead UX/UI consultant
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